Returns & Exchanges
We stand by the craftsmanship of our luxury golf gear and offer a 30-day return window for all unused items in their original packaging. Please note that personalized or custom-built bags are final sale and cannot be returned.
Initiate Your Request
Visit our online returns portal with your order number and shipping zip code to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your box.
Pack and Ship
Securely pack your gear in its original Vessel box to ensure it stays protected during transit and drop it off at any authorized carrier location.
Inspection and Refund
After our warehouse team inspects the item for quality, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing